Website is down or showing an error
WordPress help when something has gone wrong
WordPress Website Fixes & Repairs
Clickboom diagnoses and fixes WordPress website problems, from broken updates and hosting issues to e-commerce errors, slow performance and difficult-to-manage websites.
Tell us what has gone wrong, even if you are not sure what caused it.
Common WordPress problems
Has something like this happened to your website?
You do not need to diagnose the technical cause before getting in touch. Start by explaining what you can see and what changed.
A plugin update broke something
WooCommerce checkout or payments are not working
Website has become slow
Site needs moving to better hosting
Existing developer is unavailable
The team is scared to update the site after something went wrong previously
A practical repair process
Tell us what has gone wrong
The first step is to share the symptoms, when the problem started and anything that changed beforehand. Clickboom can then request the access and details needed to investigate safely.
Describe the problem
Explain what is happening, what you expected to happen and whether the issue affects the whole website or one particular task.
Provide access and details
Where required, Clickboom will ask for relevant WordPress, hosting or service details so the problem can be investigated.
Diagnosis and repair scope
The issue is assessed and the appropriate repair work is identified. Diagnosis or repair work is quoted where needed before additional work proceeds.
Repair and check
Agreed work is completed and the affected parts of the website are checked before the outcome is explained.
After the immediate problem
Get the website stable first, then decide what support you need
Once the immediate issue has been resolved, Clickboom can explain any sensible next steps. If ongoing hosting, updates, backups and technical checks would help prevent the same uncertainty returning, a managed WordPress care plan can be discussed without being made a condition of the repair.
Request WordPress help
Tell us what has gone wrong
Share the website address, describe the problem and include anything you know about when it started. Do not send passwords through an unsecured message; access details can be requested separately where needed.