Clickboom Web Design

Privacy Policy

Effective Date: 23 September 2025

This Privacy Policy explains how Clickboom Ltd (trading as Clickboom Web Design), a company registered in England and Wales with company number 16301708 and based in Pembrokeshire, Wales, collects, uses, and protects your personal data when you visit our website https://clickboom.co.uk or interact with our services. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

Our website is an informational site providing details on our web design services, pricing, testimonials, and a contact form. We only collect and store personal data as necessary to provide our services, respond to inquiries, and ensure the website functions properly.

1. Data We Collect

We collect the following types of personal data:

  • Contact Form Submissions: Name, phone number, email address, information about your project, and details about your existing website (e.g., domain name).
  • Automatically Collected Data: IP addresses, browser type, device information, and usage data through server logs and cookies (see section on Cookies below).

We do not collect sensitive personal data unless voluntarily provided in your project details. Our site is not intended for children under 16, and we do not knowingly collect data from them. If we become aware that a child under 16 has provided us with personal data (e.g., via the contact form), we will take steps to delete it.

2. How We Collect Your Data

  • Directly from You: When you submit information via our contact form (powered by plugins like Forminator) or email us.
  • Automatically: Through website interactions, such as cookies, Google Analytics, and caching plugins, which help with site performance and analytics.

3. Cookies and Tracking Technologies

Our website uses typical cookies for essential functionality, performance, and analytics. This includes:

  • Essential Cookies: Necessary for the site to work, such as session cookies.
  • Analytics Cookies: We use Google Analytics to collect anonymised data on site usage (e.g., pages visited, time spent). This helps us improve the website. Google Analytics may collect IP addresses, but we configure it to anonymise them where possible.
  • Caching Plugins: These may store temporary data to speed up site loading but do not collect personal information beyond what’s needed for functionality.

You can manage cookies through your browser settings. For more details, see our Cookie Policy (if available) or contact us.

4. How We Use Your Data

We use your data solely to:

  • Respond to your inquiries and provide web design services.
  • Service our customers, such as discussing projects or managing client relationships.
  • Maintain and improve the website’s functionality (e.g., via analytics).
  • Comply with legal obligations.

The legal basis for processing is typically your consent (e.g., submitting the contact form) or our legitimate interests in providing services and running the website.

5. Data Sharing

We do not share your personal data with third parties unless necessary to provide our services to you (e.g., sharing project details with subcontractors or tools required for your web design work). We may also share data if required by law. Examples include:

  • Hosting providers or plugins (e.g., WordPress ecosystem) for site operation.
  • Google Analytics for usage insights (data is processed in accordance with their privacy terms).

We ensure any third parties comply with UK GDPR standards.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined above. Contact form submissions and related emails are kept in our email system for ongoing customer service, typically for the duration of our business relationship or as needed to resolve inquiries. We delete data when it is no longer required, or upon your request (subject to legal requirements).

7. Your Rights

Under UK GDPR, you have rights including:

  • Access, correct, or delete your data.
  • Object to processing or withdraw consent.
  • Request data portability.
  • Complain to the Information Commissioner’s Office (ICO).

To exercise these rights, contact us at info@clickboom.co.uk.

8. Data Security

We implement appropriate security measures to protect your data, including encryption and secure servers. However, no method is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

Your data is primarily processed in the UK. If transferred outside the UK (e.g., via Google Analytics), we ensure adequate safeguards are in place, such as standard contractual clauses.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with the updated effective date. Please check back periodically.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

  • Email: info@clickboom.co.uk
  • Address: Clickboom Ltd, Pembrokeshire, Wales (full address available upon request).

Last updated: 23 September 2025